Corona Virus Response Updates

Important announcement - June 2020

Our store is now open from Monday to Friday from 10 AM to 7 PM. Curb-side pickup available. 

important announcement - May 2020


You can still continue to shop online via our website for delivery across Pakistan

Please observe the following protocols to help us keep you and our teams safe:

  1. No masks, no entry!
  2. Upon entry, please use the hand sanitizer provided.
  3. Please maintain social distance while shopping.
  4. Maximum 4 customers inside the store at one time.
  5. Please wait your turn – we appreciate your patience!
  6. No children allowed (we are sorry – we will miss your little ones too!)


polly's corona virus response - April 2020

In light of the alarming developments following the corona virus pandemic and the uncertainty and devastation that has ensued in its wake, there is only one thing we are currently sure of: our deep and abiding commitment to the safety and well-being of the Polly Community.

At Polly HQ, we remain committed to the partners, artisans, small businesses and artists we work with as well as the customers we serve. Our people are our number one asset so the health and safety of our partners, customers and team is our top priority.

As of March 4, 2020, we instituted work-from-home arrangements for our back office and technical staff members. We also took a number of essential steps to support on-ground teams and store visitors, including increased safety and cleanliness measures in-store.

Since the government-mandated lockdown, our stores remain closed to customers. However, we are working from home and ensuring that they have the best care. At the community level, this means providing our people with the information they need to help prevent the spread of infection and for our customers, it means that we are available online and on the phone to respond to any queries.

our work

Polly and Other Stories offers critical livelihood support for hundreds of artisans across Pakistan, either directly or through our small business partners. The grinding halt of the economy has made it harder to carry out our core mission to break the cycle of poverty and marginalization that many makers, particularly rural women, face and has meant loss of income for artisans and producers.

Unlike many big-box retailers, we do not abandon our artisan partners when market demands shift or, as is the case now, the economy recedes. We continue to support community partners who now face not only severe economic challenges but also social vulnerabilities. Our partnerships with artisan makers have endured for years and our team is doing the best we can to make sure we are able to offer emotional and business support and in the case of the worst hit, food aid.

delivering via online platforms now

We know the power of a dependable income for a maker or a small business and what this can mean for their families and communities. Your support in helping us keep our mission going has never been more essential - we simply can not keep our pipeline healthy without it.

As of mid-April 2020, we are able to deliver orders (with some delays) booked via our website or through social media. Your purchases help us keep our small business and artisan partners afloat.