delivery & handling charges

Thank you for shopping on polly & other stories. Your order is important to us!

WITHIN PAKISTAN

We can deliver anywhere! To your home, to your office and even to the diplomatic enclave. All our products are sourced directly from the producers/makers and we offer a standard shipping rate of PKR 250 across Pakistan.

Please allow up to 2 weeks for delivery! polly & other stories work with a large number of talented artists, designers, craftspeople and entrepreneurs from across Pakistan, including remote parts of the country like Chitral and Thar. As a result, some products may take time to arrive, depending on where the artisan is based and whether the item is in stock. Generally orders from/to larger cities in Pakistan will arrive within 3 to 5 days. 

INTERNATIONAL ORDERS

Please contact us at info@pollyandotherstories.com if you see something you like, but are based outside of Pakistan.

All polly & other stories products are crafted by the artisans/designers especially for you and are mailed directly from our Karachi office in Pakistan. We are pleased to offer our customers competitive rates for international deliveries on most products (please note, at this time, we are unable to ship furniture and other large/heavy items internationally). We do our best to get your products to you as quickly as possible, however, please note most items will take between 14 - 21 working days to reach you. 

Indicative shipping rates are given below but for a complete quote, please choose the PayPal International Payment (there is a PKR 500 or USD $5 charge to use this option) or International Bank Transfer option upon checkout and send us an email at info@pollyandotherstories.com and we will get back to you.

INDICATIVE SHIPPING RATES

To North America and Canada
Up to 1.00 kg, our courier company generally charges $35
Between 1.00 and 2.00 kg, our courier company generally charges $60

For The Rest of the World
Up to 0.5 kg, our courier company generally charges $20
Between 0.5 to 1.00 kg, our courier company charges generally $30
Between I.00 to 2.00 kg, our courier company charges generally $50

Majority of the products on our website weigh between 0.5 - 1.0 kg and in many instances you can fit more than one product within these parameters.

For the UAE, we are also excited to be able to offer Cash on Delivery (COD) services at a flat shipping rate of USD 20 for most products.  

If you have any further questions or want to know about the delivery of your purchase, please email us at info@pollyandotherstories.com.